Last updated: October 27, 2024

Astra Labs, LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, applications, or interact with us in any way (collectively, the “Services”).

1. Information We Collect

We may collect the following types of information:

• Personal Information: While we currently do not collect personal information such as your name or email address through the Services, you may voluntarily provide such information if you contact us directly.
• Usage Data: We automatically collect non-identifiable information, including IP address, device information, browser type, and details of your usage of the Services.
• Cookies and Tracking Technologies: We may use cookies, beacons, and similar technologies to collect information that helps us improve our Services and provide a better user experience.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Services
• Improve and personalize your experience with the Services
• Communicate with you, including for support and administrative purposes, if applicable
• Analyze usage trends and preferences to enhance the Services
• Comply with legal requirements and protect the security of our Services

3. Legal Basis for Processing Data (GDPR)

We process your information based on:

• Consent: Where you have provided your consent (such as opting in to receive communications).
• Contractual Necessity: Where processing is necessary to provide the Services.
• Legitimate Interests: To improve the Services, analyze trends, and protect our business.
• Legal Obligation: Where processing is required to comply with legal obligations.

4. Sharing Your Information

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as hosting, data analysis, and customer support.
• Legal Requirements: If required by law or in response to valid requests by public authorities.

5. Retention of Data

We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Non-identifiable information may be retained for analytical purposes without time limitations.

6. Security of Your Information

We implement industry-standard security measures to protect your data against unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have the following rights regarding your personal data:

• Access: You have the right to request access to your personal information.
• Correction: You may request the correction of inaccurate or incomplete data.
• Deletion: You may request the deletion of your personal information, subject to legal requirements.
• Restriction: You may request restrictions on the processing of your data.
• Portability: You have the right to receive your data in a structured format.
• Objection: You may object to the processing of your data in certain cases.

To exercise these rights, please contact us at hello@theastralabs.com.

8. Children’s Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect or store data from children under this age. If you believe that a child has provided us with personal data, please contact us so we can take appropriate action.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically in response to regulatory changes, adjustments to our Services, or other operational reasons. Updates will be posted on this page, with the date of the latest revision. Please review this policy periodically to stay informed.

10. Contact Us

If you have questions about this Privacy Policy or if you would like to exercise any of your rights, please contact us at:

• Email: hello@theastralabs.com
• Address: Astra Labs, LLC, 958 111th Ave NE, Bellevue, Washington 98004, USA